Bridal party dresses are to be paid in full and all sales are final and non-refundable. Cancellations cannot be made after the sale.
The delivery on a special order dress is 12–14 weeks. We recommend you order your dress no later than 5 months prior to your wear date, if your schedule allows it. We can order dresses on a rush most of the time. Rush charges are an additional fee and vary with each manufacturer. We do not place the bridesmaids or flower girl orders with the manufacturer until we have all the measurements and payments from every member of the bridal party. We will provide you with an expected delivery date via e-mail, within 2 weeks of your order. Please understand that it is not an exact date and may vary due to manufacturer's delays. Our store will not be liable for shipping delays or color and fabric variations.
We require the following measurements to appropriately size you, and recommend you get measured at our store or another bridal establishment for accuracy:
Bust: around the middle of the nipple line
Waist: high waist, the smallest part, or the "curve"/bend in your waist
Hips: around the middle of your buttocks or at the fullest point
The dresses are not custom made. Your measurements are used along with the manufacturer's size chart to determine the most appropriate size for you. Most dress sizes run smaller than normal clothes. If you choose your own size Maya Couture will not be responsible for any fit issues and additional tailoring or reconstruction charges that may occur. You will not be able to cancel the order if the dress does not fit you or is unalterable.
If you are taller than 5'9", you may need extra length, or if your measurements suggest a size above a 16, additional charges will apply and vary with each manufacturer. Alterations are not included in the price of the gown and are necessary for most people.